Skill-builder: turning conflict into opportunity

Identify workplace behaviors that are toxic to you, the team, and your organization
Understand the impact toxic behaviors have on you, the team, and your organization
Recognize how we benefit from challenges and successfully overcoming them
Discover the four choices you have to overcome conflict and workplace challenges
Learn how to respond vs. react & bring the right attitude/mindset to situations
Discover 4 steps for unhooking from emotional traps at work (or life)
Identify the difference between healthy and unhealthy ways to unhook from conflict and challenges
Discover business tools that turn emotional encounters into professional ones and turn conflict into opportunity
Engage an assessment to better understand your style and the people you find it difficult to communicate with
Learn how to successfully interact with and manage different types of people at work
Engage the power of The Comedy-Code to fuel a better vs. bitter approach when handling conflict; learn from it and strengthen your culture vs. weakening it
Using comedy case studies, witness examples of conflict and challenges that fueled continuous improvement